Admin Support Assistant

Cornwall Chamber of Commerce

job description

Admin Support Assistant



Job Description


 

Introduction


Cornwall Chamber of Commerce inspires, connects and supports all businesses in Cornwall and Scilly. We are an independent, not-for-profit, membership organisation that works hard to improve our county’s economic prosperity and represents Cornish business interests on a local, regional, national and international level. Established in 1988, we are proud to be accredited by the British Chambers of Commerce.

 

Cornwall Chamber of Commerce works with their existing networks of Town Chambers, Business Improvement Districts (BIDs) businesses and Chamber members to understand skills needs across different sectors and tailor provision accordingly.

 

Role overview


To be a key member of Cornwall Chamber of Commerce’s team, providing admin support to the Chamber team, its members and the wider business community in Cornwall and the Isles of Scilly.

 

Main tasks and duties:




  • To support the Chamber team with all administrative related work

  • To support the Operations Manager with collating colleagues’ timesheets, producing and updating reports relating to time management including leave, sickness, holidays etc

  • To support the CEO’s PA with the organisation of the CEO’s diary when necessary

  • To support the Membership Executive with member queries, sending log in details, updating member account details, assisting members generally when necessary

  • To support with incoming telephone calls to the office

  • To undergo export training and support with export documentation

  • To support the Business Clusters Project Manager with any admin work such as helping gain evidence for Quarterly claims

  • To assist the Events Executive with preparations for an event when needed

  • Learning and using the Chamber’s CRM system to run reports and keep updated

  • Respond to requests from the different functional teams and carry out a variety of daily and weekly tasks to assist in administrative tasks

  • Adhere to company protocols including health & safety and at all times demonstrate an awareness of maintaining own and others safety in the workplace

  • Adhere to all Chamber and project policies and procedures including data protection, GDPR and health & safety

  • To undertake, from time to time, other additional and reasonable duties that may be requested by the line manager


 

Reporting and responsibilities


Reporting to the Chief Executive Officer

Responsible for the following staff

  • None


 

No direct responsibility for budgets other than due diligence.

 

Personal skills, experience, and attributes


Essential


  • Have an enthusiastic and positive approach to providing swift and accurate service

  • Remain calm and positive under pressure

  • Previous experience of working in an office administrative role or similar

  • Demonstrable competence with computer systems is important

  • Able to take responsibility for your own work and work autonomously

  • Commitment to equal opportunities and respect for diversity

  • Committed to ongoing personal development

  • Committed to team working and assisting colleagues

  • Take pride in producing accurate work with a consistently strong attention to detail, seeking clarity where necessary

  • Excellent verbal and written communications skills

  • Proven ability to plan and prioritise work to meet deadlines, whilst working off own initiative

  • Strong organisational skills and ability to deal with competing priorities


 

Terms and Conditions


This post is for a permanent position, subject to satisfactory completion of a six-month probationary period. We envisage this as a full-time role, working a 35-hour week but with additional hours (including evenings and early mornings for breakfast events) as and when necessary for which TOIL will be available. Some flexible working may be possible.

 

The salary offered is £18,000 per annum, with 21 days paid annual leave (not including public holidays), and expenses.

 

Applications


There is comprehensive information about the Chamber on the website at www.cornwallchamber.co.uk. Prospective candidates are urged to review the content carefully before considering whether to make an application. The role is varied and demanding but offers a unique opportunity to work with a wide range of businesses towards the overall goal of helping to grow a more prosperous and successful local economy in Cornwall.

 

Applications should include:

  • A comprehensive CV

  • A covering letter explaining why you are applying for this particular role.


 

Applications should be sent by email to kirsty@cornwallchamber.co.uk or by post to:

Admin Support Assistant Application

Cornwall Chamber of Commerce

Cardrew House

Cardrew Way

Redruth

Cornwall

TR15 1SP

 

contact information